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SERVICE HEROMARKETING
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Mock client portal

Reviews & reputation

Your star rating is the first thing a homeowner sees. Here is how it is trending and how fast your team responds.

4.9

212 reviews

+0.1 vs last quarter

New this month
18
+6 vs May
Response rate
100%
every review
Avg. reply time
38 min
under 1 hour

Rating breakdown

5187
418
34
22
11

New reviews by week

W1W2W3W4W5W6

Recent reviews

Mock data only
MB

Marcus Bell

Google- 2h ago
AC repairSouth Denver

Called at 8am with no cooling during the heat wave and a tech was at my door by noon. Fair price, explained everything, and the app texted me when he was on the way. Could not ask for better.

Service Hero agentReplied

Thank you, Marcus! Beating the heat fast is exactly what our same-day team is built for. We appreciate you trusting Summit Comfort Pros.

PN

Priya Nair

Google- Yesterday
Furnace tune-upHighlands Ranch

Signed up for the maintenance plan after my tune-up. The technician found a worn capacitor before it failed and saved me an emergency call this winter. Honest crew.

Service Hero agentReplied

We love catching the small stuff early, Priya. Thanks for joining the maintenance plan - we will see you in the fall.

DO

Dave Okafor

Facebook- 2d ago
Mini-split installWheat Ridge

Added a ductless unit to my garage office and the difference is night and day. Clean install, no mess left behind, and the financing made it easy to say yes.

Service Hero agentReplied

Enjoy the new workspace, Dave! Glad the $0-down option made it an easy call. Reach out any time.

KW

Karen Whitfield

Google- 3d ago
Water heaterAurora

Great work on the water heater swap and the tech was friendly. Only reason for 4 stars is the first appointment window slipped by an hour, but they called ahead to let me know.

Service Hero agentReply drafted

Thank you for the honest note, Karen. We are tightening up our arrival windows and your account manager will follow up to make it right.

T&

Tom & Linda Reyes

Google- 4d ago
Full HVAC installParker

Replaced both our furnace and AC. The quote was clear, no surprise charges, and the crew respected our home with floor covers and a full cleanup. Already recommended them to two neighbors.

Service Hero agentReplied

A two-system project done right is our favorite kind of day. Thank you for the referrals, Tom and Linda - they mean the world.

SL

Sandra Liu

Facebook- 5d ago
Indoor air qualityCentennial

The whole-home air purifier has made a real difference for my kids allergies this season. Bailey even followed up to make sure we were happy. Top-notch service.

Service Hero agentReplied

Breathing easier is the whole point, Sandra. So glad the family is feeling the difference - we are always a message away.